IT Service Solutions
DEVsource's solutions, simply put, are a bundling of IT services designed to minimize the inherent risks associated to IT as well as avoid and mitigate the business impacts arising from IT failure to acceptable levels for the client. With a partnership with DEVsource you now have a very knowledgeable team visiting you site regularly. What does this do for you? It's simple, with this type of approach not only do we solve many problems before they happen we are also available to guide, direct, help and answer questions. This way you people always have someone to help them with a variety of issues from presentations, questions and problems
DEVsource provides proactive and remote monitoring of your key business resources such as the firewall, network, servers and applications from our state-of-the-art network operations center keep your systems functioning optimally and efficiently.
DEVsource’s certified technicians monitor your network 24 x 7 responding to pre-determined thresholds we set to ensure your uptime as well as predictive planning and analysis. We know if you have a problem before you do, so we can shorten the time to resolution.
We're watching out for you!
You need help! But you do not have a large IT budget. Like many small businesses today your technology plays a huge role in your business and your data is very important to you. At DEVsource we understand that downtime still affects your business and has a considerable impact. With our new DEVsource plan you will receive many benefits as our large customers do with less cost.
How do we do it?
Through automation and device monitoring, this program was put together with email notifications that alert us on possible upcoming problems. We are able to set up these diagnostic tools with the information we need to monitor and protect your business. While the details are not the same as that of our larger accounts most small businesses do not require this detailed information or do not have as many devices to be monitored.
Staying Connected
Like most businesses, you depend on your network to communicate and provide a high level of service to your customers. You know and understand that today's customers demand high levels of service and in the age where communication and great service is a top priority, not being connected per phone, email, or website could be the difference in a big sale, a new customer or the loss of a customer for many years. At DevSource we understand the competitive environment you face and understand that you cannot afford to fall behind. By partnering with us we will help prevent this with our unmatched level of expertise in serving the unique needs of small businesses through our exclusive DEVsource Technology Partner program.
